10 Frequently Asked Questions (FAQ’s)

1.         Is The Self Assessment Questionnaire Free? 

The questionnaire is free to download and there are no obligations when you do so.  Simply print it off once you have registered your details and answer the questions.  The questions on the questionnaire will stimulate your mind straight away to think about how you are currently operating your business and will give you clues as to what you may not now be doing that you really should be!  Once you have completed the questions, you can select on the back form which of our services you would like to use, and then post the questionnaire to us for our evaluation.  Needless to say, your information will be kept confidential and will not be shared with anyone.

2.         I Think The Price Is Too High? 

We believe our packages offer potential returns that far outweigh our charges.  Think of our fee as an investment in your business rather than a cost.  Consider how much your sales have to grow to recoup your money? 

For example:  If your business turns over £30,000 per annum, our £697 Marketing package represents only 2% of your sales.  We are absolutely confident that we can grow your business by much more than that!  And not just this year, the strategies we give you will grow your business each and every year going forward!   And remember, if you don’t believe the marketing plan you receive will make you more than you have paid us, you won’t have to pay us a penny!

But if, as we hope will be the case, you’re thrilled with our plans for your business, you’ll be given the opportunity to earn £100 per referral you send us.  So by sending just a handful of fellow entrepreneurs our way, you’ll earn your fee back!

3.         I Don’t Think I Can Afford To Pay All At Once? 

If you can’t pay our fees in one hit, we will in most instances split the fee due in to two monthly payments to help your cash flow.  Please ask at your first consultation meeting.

4.         When Do I Have To Pay? 

Timing of payment varies depending on the package/service you choose as follows:

a)      Questionnaire based Marketing Plan only  (payment due within 1 week of receipt)

b)      Consultations based Marketing Plan  (payment due after 2^nd consultation)

c)       Website Design & Hosting (payment due when site goes live on the web)

d)      SEO package (payment due when prime keyword phrase achieves Google page 1)

e)      Bundle packages (payments due as per guidelines above)

All payments are covered by our “satisfaction” guarantee.

5.         How Does Your Guarantee Work Exactly? 

Simple, if you really don’t believe our marketing strategies will work for your business to the extent that they will earn you more than our fee, you won’t owe us a penny.

If you ask us to design you a web site and you’re not happy with it, you don’t have to take it.

You don’t have to pay us for our SEO work if we fail to rank your web site on page one of Google for your agreed prime keyword phrase.  If you do appear on page one for it, you will be obliged to pay, but the page one ranking will more than pay for itself.

6.         What Is The Actual Process? 

We normally ask you to complete our detailed "Self Assessment" questionnaire. It gives us information on you, your attitudes and your goals. It also gives us details of your business in terms of your service and products, your market, your size and your assets etc.  Your assessment is the foundation of everything we go on to do with you. 

You simply need to tick the services you wish us to undertake on the last page of the questionnaire and return it to us. 

Once we have reviewed your completed assessment, we will visit you for an initial consultation of between one to two hours. This helps us to complete the picture of both you and your business. (If you have selected our basic package, there will be no consultation visits). 

The next step is for us to draw up a detailed marketing plan for your business.  It will contain strategies primarily for growing your business and improving your customer service.  The strategies will be geared towards achieving your stated growth objectives and goals. 

In parallel with preparing your plan, we will work on any other packages you ordered, such as the design of your web site or on getting your sites ranked highly on Google and other search engines. 

Once you’ve had the opportunity to review your Marketing Plan, we will follow up with a second consultation of similar duration, to walk you through the strategies and address any questions you have.  It is only at this point, if you are happy with everything we have provided, that you will be asked to pay our fee.  If you are not happy, you don't pay a penny. 

You will always be treated with respect and will never be pressured to commit to our services.  We will always put your needs before ours, and we will teach you to treat your clients and customers in the same way. It's our fundamental business principle that underpins everything we do and say. 

7.         I Don’t Think I Have The Time Available To Do This? 

You don’t need much extra time to do this.  In the main you simply need to do things differently!  As for time, with a little reorganization we can all find time when we need to.  How much tv do you watch?  How many newspapers do you read?  How much time do you spend in the pub?  How much of your time is actually spent on increasing your wealth or wealth generating potential?   Simply having a plan will increase your productivity and improve your results.  Not having enough time to learn how to do things better is simply an excuse not to change.

8.         How Do I Know Your Plan Will Work For My Business? 

Our strategies are proven to work for virtually any business.  We are extremely confident in our abilities, that is why we offer such a strong guarantee!  Let me put it like this, if we don’t believe that the plan we put together for your will work, we won’t insult you by asking you to pay for it, we’ll just admit it!  And remember, if you don’t believe our plan will grow your business, you don’t have to pay for it, so you are in a risk free position to try it!

If you need more reassurance, take a look at the Customer testimonials on this site.

9.         Who Are You? 

Please see our “About Us” page for lots of information about my experience and qualifications.

10.     What If I Don’t Want To Grow My Business? 

If you don’t want to grow your business, that’s just fine.  But with just a few minor changes to what you are already doing, you could probably make a significant difference to your earnings, so would you really not want to earn more from your business?